Looking to reach out to your students’ families but don’t know where to start? This guide from NYU contains sample email/text language, phone call scripts, and surveys in English and Spanish. It was originally developed for use during the COVID-19 pandemic, but many of the scripts are written in a general way and could be used anytime a school is working with a community or family that is going through a crisis, pandemic, switching to remote learning, or any type of difficult time.
