Welcoming Families Communication Toolkit

Effective communication and positive relationships are foundational for partnering with families. The Welcoming Families Communication Toolkit, developed by the Massachusetts Department of Elementary and Secondary Education and the Massachusetts Statewide Family Engagement Center, helps educators reflect on their communication practices. It consists of five sections: Listen, Welcome, Include, Craft, and Plan. Each section provides practical and concrete resources, activities, and ideas for schools and districts to enhance their communication with families.